Global Presence

Mexico

Addr：The Mexico Office

Mexico

Indonesia

Addr：Indonesia Office

Indonesia

Malaysia

Addr：Malaysia Office

Malaysia

Dongguan

Addr：Headquarters · Dongguan

The Philippines

Addr：The Philippines Offices

The Philippines

Singapore

Addr：Singapore Branch

Singapore

Vietnam

Addr：Vietnam Office

Vietnam

India

Addr：India Office

India

Shenzhen

Addr：Shenzhen subsidiary

Shenzhen

Suzhou

Addr：Suzhou Branch

Suzhou

Changsha

Addr：Changsha Office

Changsha

Thailand

Addr：Thailand Office

Thailand

Hungary

Addr：Hungary Office

Hungary

Chengdu

Addr：Chengdu Office

Chengdu

Contact Information

Our working hours are Monday to Friday, 8:00 AM – 5:30 PM. If you are unable to reach us directly outside of these hours, please send us a message via "Contact Us Online," and we will reply to you as soon as possible.

Headquarters · Guanjia Technology Co., Ltd.

No. 7, Putian Road, Pulong Industrial Park, Puxinhu Community, Tangxia Town, Dongguan City, Guangdong Province, China
Contact Number

Main Line (Reception): (0769) 8792-1555
Mr. Ming: 159-8992-3780 (Business Hotline)
Email

cs@en.guanjia.com.cn
SZ. Huasheng Zhiyuan Technology Co., Ltd.

2nd Floor, Meisheng Huigu (Meigu Building), No. 83 Dabao Road, Xin'an Subdistrict, Bao'an District, Shenzhen, Guangdong Province, China
Contact Number

Mr. Gong: 156-0260-7080 (Power Supply & Load Dedicated Line)
Monday to Friday, 8:30 AM – 5:30 PM
Email

sl.gong@bidipower.com

Contact Us Online

Whether you have any questions, suggestions, or potential collaboration inquiries, please feel free to reach out to us via the form below. Our team will respond within 24 hours.

Please fill out the form below, and we will get back to you as soon as possible. All fields marked with an * are required.

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Phone

Subject

Your message

Your Feedback, Our Progress

We value the opinions and suggestions of every user—your feedback helps us continuously improve our products and service quality.

Feedback

Please fill out the form below, and we will respond to your feedback as soon as possible. All fields marked with an * are required.

Name

Phone Number

Issue Type

Detailed Description

Urgency Level

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Frequently Asked Questions

Below are frequently asked questions from our customers. If you have any other inquiries, please feel free to contact us.

Are there other contact methods available besides the form?

You can contact us by filling out the "Contact Us Online" form, or navigate to Top Menu → Contact Us → Contact Information to find additional contact options. Alternatively, you can scan the official WeChat Work QR code located in the bottom corner for instant online consultation.
How can I track the progress of my inquiry?

After we receive your inquiry, a dedicated account representative will be assigned to follow up and proactively establish a communication channel with you. If you are dissatisfied with the assigned representative, you may file a complaint through our official website, call the headquarters contact number listed in the "Contact Information" section, or scan the official WeChat Work QR code to submit your complaint.
How long does it usually take for you to reply to messages?

We typically respond to your messages within 24 hours. Inquiries received on weekdays are usually addressed more quickly, while responses during weekends and public holidays may be slightly delayed—but we will handle your request as promptly as possible.